Privacy Policy

At Direct Global Logistics, we place great importance on the protection of your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data. We are committed to complying with applicable regulations, including the General Data Protection Regulation (GDPR) for users located in the European Union.

Data Collected

We collect various categories of data to ensure the proper functioning of our shipping and package tracking services:

• Personal Information: Name, surname, postal address, email address, phone number.

• Transaction Data: Order history, invoices, payment methods.

• Technical Data: IP address, browser type, operating system, cookies, and tracking technologies.

• Shipment Tracking Data: Information about shipped packages, location, and delivery history.

Use of Data

We use the collected information to:

• Ensure the proper processing and delivery of orders.

• Enable real-time shipment tracking.

• Communicate with our customers regarding their orders or any information related to our services.

• Fulfill our legal and contractual obligations.

• Improve our services and personalize the user experience.

Data Sharing

We only share your data with trusted partners, including:

• Our carriers and logistics providers to ensure shipping.

• Our payment providers to secure transactions.

• Competent authorities if required by law.

Your Rights

In accordance with the GDPR, you have the following rights:

• Right of Access: You can request a copy of your personal data.

• Right to Rectification: You can correct your information if it is inaccurate.

• Right to Erasure: You can request the deletion of your data if it is no longer necessary.

• Right to Data Portability: You can retrieve your data in a usable format.

For any requests, please contact us at: [contact email]